Who provides Nasaq
Nasaq is built and operated by Nart Abaza and Ahmed H. Osman, working
as individuals rather than through an incorporated company. In these terms, "we" and "us"
means the two of us, and "you" means the organization using the product through an account
its representative created, or subscribing to one of our products.
What the diagnostic is
Nasaq asks about how your organization is set up and run, scores it across seven
capacities, maps it against the eligibility rules of real funding sources, and produces a
report showing which funding you can realistically reach and what stands between you and
the rest.
The diagnostic is currently free to use. If we introduce paid features we will not
retroactively charge for anything you have already done.
What it is not
The report is informed guidance, not professional advice. It is not legal,
financial, tax, or regulatory advice, and it is not a substitute for reading a funder's own
published criteria.
Eligibility findings reflect funder rules as we understand them at the time of your
assessment. Funders change their criteria, their geographic priorities and their windows
without notice. Verify eligibility against the funder's own published guidance
before you invest time in an application.
Your account
- Give accurate information about your organization. The assessment is only as good as what it is told, and a profile built on guesses produces a report built on guesses.
- Keep your sign-in credentials to yourself and tell us promptly if you think someone else has them.
- An account represents one organization. If you work with several, each needs its own.
- You confirm you are authorized by your organization to create the account and to upload what you upload.
Your content stays yours
Everything you put into Nasaq remains your organization's property. Your documents, your
answers, your report.
You give us permission to store and process that content for one purpose: running the
service for you. That permission covers sending text to our AI provider for analysis, as
described in our Privacy page. It ends when you delete your content
or your account. We claim no other rights over it.
Acceptable use
Do not:
- Upload content you do not have the right to share with us.
- Upload unlawful material, malware, or files designed to disrupt the service.
- Attempt to access another organization's data, probe for vulnerabilities without our written agreement, or work around usage limits.
- Scrape the service, or resell or redistribute its output as your own product.
If you find a security problem, tell us at
hello@nasaq-os.com. We will not pursue anyone
who reports a genuine issue to us in good faith and gives us a chance to fix it.
Usage allowance
Each organization gets an allowance of AI processing, which is enough to complete a
diagnostic and generate a report comfortably. The product shows you where you stand against
it. If you hit the limit through legitimate use, write to us and we will sort it out.
Availability and changes
We aim to keep the service running and to fix what breaks quickly. We do not promise
uninterrupted availability, and we may take it down for maintenance or change how features
work as the product develops.
If we make a change that materially affects work you have already done, or if we decide to
discontinue the service, we will tell you by email and give you a reasonable window to
export or retrieve your report first.
Shareable report links
You can create a link that opens your report without a sign-in, which is how you show it to
a board member or a funder. The link is unguessable, but anyone who has it can read the
report. Share it as deliberately as you would email the document itself.
Paid subscriptions
Some of what we offer is sold by subscription. Today that means the plans for Athar, our
team logging assistant, which you buy through a link the Athar bot sends your admins. The
price, what the plan includes and how often it is billed are shown on the page where you
subscribe, before you pay.
- Who takes the payment. Our payment provider processes the payment as the seller of record. It charges your card, adds and pays any sales tax or VAT that applies, and issues your receipts and invoices.
- Renewal. A subscription renews automatically at the end of each period, every three months or every year as you chose, until you cancel it.
- Free trial. If you subscribe while a free trial is running, nothing is charged until the trial ends, and your first paid period starts then.
- Members. The price depends on how many members your team has. When members join or leave, the new number is billed from your next period. We do not charge or refund part of a period you are already in.
- Cancelling. You can cancel at any time from the subscription management page, which the bot links to. Cancelling stops the next renewal, and the plan keeps working until the end of the period you have paid for. We do not refund the unused part of a period, except where the law requires it.
- Failed payments. If a renewal payment fails, the payment provider retries it, and Athar keeps working for a grace period of 5 days after the paid period ends while your admins are reminded each day. If it is still unpaid after that, Athar is frozen: members can no longer log, and admins can only export the team’s data or delete it. Frozen data is due for deletion one month later. Admins are reminded a week before, and nothing is deleted until one of us confirms it by hand. Paying at any point before then restores the plan and unfreezes the team.
- Price changes. We tell you at least 30 days before a new price applies to your subscription. It takes effect at your first renewal after that notice, and you can cancel before then.
What we stand behind
We stand behind our handling of your data: the commitments in our
Privacy page are ones we keep, and we will answer for them.
We do not warrant that the diagnostic's findings are complete, that a given funder will
agree with our reading of their criteria, or that acting on the report will result in
funding. The service is provided as it is, and outcomes depend on your organization, your
applications, and decisions made by funders we do not control.
Liability
We are not liable for lost funding, lost opportunities, or consequential losses arising from
your use of the service or from decisions you make on the basis of the report. Where
liability cannot be excluded under applicable law, it is limited to the amount you have paid
us in the 12 months before the claim, which for the free diagnostic alone is nothing.
Nothing in these terms limits liability for fraud, or for anything else that cannot lawfully
be limited.
Ending your use
You can stop using Nasaq at any time and ask us to delete your account and everything in
it, as described under Getting your data deleted. A paid
subscription ends as described under Paid subscriptions.
We may suspend or close an account that breaches these terms. Except where the breach makes
it impossible, we will tell you why and give you a chance to respond and to retrieve your
report.
See also our Privacy page.